- 1. Media and editing data on your device
- 2. Global edition accounts and cloud sync
- 3. China edition feedback, replies, and notifications
- 4. Device permissions and connected hardware
- 5. Diagnostics and TestFlight
- 6. Saving, sharing, transfer, and subscriptions
- 7. Service providers and international processing
- 8. Retention and deletion
- 9. Your rights and choices
- 10. Children and recording other people
- 11. Website analytics and TestFlight requests
- 12. Security, changes, operator, and contact
QShot does not sell personal information, does not use advertising trackers, and does not track your activity across other companies' apps or websites for advertising.
1. Media and editing data on your device
QShot keeps your original recordings and audio, imported media, clips, thumbnails, working files, projects, reels, tag sets, primary and secondary markers, editing choices, text, stickers, music selections, keyframes, custom tag images, camera preferences, shooting locations, and supported external-camera timing information on your device.
Copies you save to Apple Photos are managed by Photos and must be deleted there separately. Removing QShot does not automatically delete copies already saved to Photos.
2. Global edition accounts and cloud sync
Core capture, tagging, review, editing, and export work without an account. If you sign in to the Global edition, QShot receives the email address or Apple relay address, account identifier, and name made available by Apple or Google. Profile details you choose to add, such as your display name, avatar, bio, contact details, and tag color, are linked to your QShot account.
The Global edition may sync:
- Profile and avatar information.
- Tag sets, tag definitions, timing choices, and the active capture-tag arrangement.
- Groups, members, roles, announcements, invitations, join requests, friends, and inbox items.
- Project and recording metadata, including title, times, file name, Photos asset identifier, duration, resolution, frame rate, audio status, orientation, and shooting location.
- Marker timestamps, tag snapshots, clip ranges, notes, ratings, pause events, and distribution records.
Ordinary cloud sync does not automatically upload your original recording files or local editing workspace.
3. China edition feedback, replies, and notifications
The China edition does not offer QShot accounts, cloud sync, Groups, friends, or cloud distribution.
When you choose to send feedback, QShot transmits over an encrypted connection the message, any phone number you voluntarily provide, a random reply token stored in iOS Keychain, the app version and build, distribution edition, iOS version, device model, and language or region setting to QShot Support. The reply token is an installation identifier used to retrieve and continue the same support conversation without an account. Support staff can reply, and the app retrieves replies when you open or refresh the feedback inbox.
If you allow notifications, the China edition registers an Apple Push Notification service (APNs) device token, its production or testing environment, the app bundle identifier, and the reply token with QShot Support. These identifiers are used only to notify you about support-message delivery or staff replies. You can disable notifications in iOS Settings; feedback remains available by opening the inbox.
This information is used to answer you, investigate problems, prevent abuse, deliver support notifications, and improve QShot. It is not used for advertising.
4. Device permissions and connected hardware
QShot requests permissions only when needed:
- Camera: displays the live preview, records video, and scans a QShot Studio pairing code when you choose to connect.
- Microphone: records sound with video when audio is enabled.
- Photos: imports video or tag images and saves recordings or exports you choose to keep.
- Location while using the app: optionally identifies a shooting location and groups nearby recordings. QShot requests an approximately 100-meter-accuracy location only while the app is in use. Apple Location Services may process the location over the internet to return a place name. The coordinates, place name, and capture time are stored with the local project; the China edition does not upload them to QShot Support or a QShot cloud account and does not continuously track location in the background.
- Local network: connects to QShot Studio on the same network when you choose that workflow.
- Motion sensors: support orientation, leveling, and camera controls. Raw motion readings are not uploaded.
- External cameras and accessories: supported connections exchange camera status, commands, file names, recording state, and timing information needed for the connection.
You can deny or later revoke permissions in iOS Settings. Related features may then be unavailable, while unrelated features remain usable where technically possible.
5. Diagnostics and TestFlight
QShot stores Apple MetricKit crash and performance reports on your device. When a new report is found, QShot asks before preparing an email in the Global edition or queueing an upload through QShot Support in the China edition. If you decline, the report is deleted and is not sent. In the China edition, after you confirm a report, an interrupted or failed upload remains protected on the device and automatically retries while QShot is active until it succeeds; retrying does not prompt again for that already-confirmed report.
Diagnostics may include the QShot bundle identifier, app version and build, iOS version and locale, device model, crash stacks, error details, performance information, and related system information. QShot does not intentionally include videos, audio, tag text, precise location, account content, or feedback text in diagnostic reports.
If you use a TestFlight build, Apple may separately provide crash reports, performance information, installation or session metrics, and feedback you voluntarily submit under Apple's TestFlight and privacy terms.
6. Saving, sharing, transfer, and subscriptions
Media leaves QShot only when you choose to save, export, share, distribute, or transfer it. The destination selected through the iOS share sheet controls the copy it receives.
QShot Studio receives project and tag-timeline information over the local network only after you connect it.
In the Global edition, when you distribute clips to Group members, QShot uploads the rendered video collection and delivery details to secure object storage so the intended recipients can receive it. Signing in or enabling sync does not by itself upload your original recordings.
QShot subscriptions are purchased and managed through Apple's App Store and StoreKit. Apple processes your payment method, billing information, and purchase transaction under Apple's terms; QShot does not receive your full card or bank details. QShot uses purchase status and StoreKit transaction or entitlement identifiers only as needed to unlock subscribed features, restore purchases, prevent fraud, and provide purchase support. The China edition does not send this purchase information to QShot Support unless you voluntarily include relevant details in a support message.
7. Service providers and international processing
Depending on the edition and features you choose:
- Apple and Google process sign-in information under their own privacy terms.
- Supabase provides Global edition account authentication and stores synced profile, Group, friend, project, recording, tag, marker, inbox, and distribution metadata.
- Cloudflare provides object storage for rendered videos you choose to distribute.
- Apple provides Photos, Location Services, StoreKit and App Store billing, APNs, TestFlight, and diagnostic services.
- Tencent Cloud hosts the China edition's QShot Support endpoints for feedback, replies, notification-token registration, and confirmed diagnostic uploads on behalf of the China edition operator.
Providers may process information in countries other than your own. They may use it only to provide, secure, support, or comply with the requested service, not for QShot advertising. Information may also be disclosed when required by law or reasonably necessary to protect users, QShot, or others.
8. Retention and deletion
Local data remains until you delete it in QShot, remove the app, or erase the device. Photos copies remain until you delete them in Photos.
In the Global edition, synced data is kept while your account is active and as reasonably needed for delivery, security, support, legal obligations, and dispute resolution. Distributed video files are kept as needed to complete and manage delivery. You can permanently delete your QShot account in Settings > Account management > Delete account. This does not delete your Apple ID or Google Account or local media on your device. Protected backup copies may remain until routine backups are overwritten.
In the China edition, support conversations and confirmed diagnostics are retained for the shortest period reasonably necessary to keep the conversation available, reply, investigate the reported problem, prevent abuse, improve reliability, and meet legal obligations. When those purposes no longer apply, the information is deleted or anonymized. APNs and reply tokens are retained until invalidated, no longer needed for support, or deleted following a verified request. A local delete action only hides the conversation on that device; to delete server-side support information, contact support@qshot.one.
9. Your rights and choices
You can use core capture, tagging, review, editing, and export without an account or location access. You can revoke permissions in iOS Settings and decide whether to sign in, sync, connect QShot Studio, distribute media, send feedback, enable reply notifications, or submit diagnostics. Withdrawing consent does not affect processing already lawfully completed.
Global edition users can edit synced information, leave Groups, remove friends, delete local content, and delete their QShot account. China edition users can edit or delete local content and request deletion of submitted support information.
Depending on where you live, you may have rights to know about, access, correct, delete, restrict, or object to processing; obtain a portable copy; withdraw consent; appeal a decision; or complain to a privacy authority. QShot does not sell or share personal information for cross-context behavioral advertising. We may need to verify your identity before completing a request.
To make a request, email support@qshot.one.
10. Children and recording other people
QShot is not specifically directed to children under 14 in mainland China or below the applicable digital-consent age elsewhere. A parent or legal guardian should review this policy and provide any consent required before a child uses optional location, support, notification, diagnostic, account, or connected features. If we learn that a child's personal information was submitted without required guardian consent, the guardian may contact us to request deletion.
You are responsible for obtaining permission required before recording, tagging, editing, distributing, or sharing another person, especially a minor, and for following venue, school, Group, team, and event rules.
11. Website analytics and TestFlight requests
Most QShot website pages use Google Analytics to understand aggregate visits and improve the site. Google may process pages viewed, approximate location derived from an IP address, device or browser type, referral source, and measurement cookies or similar identifiers. This privacy-policy page does not load QShot's Google Analytics script. Website analytics are separate from the QShot iOS app and are not used for cross-app advertising.
If you request TestFlight access through the website, QShot collects the email address and consent you provide. Name, filming use case, and notes are optional. The request may also record page language, signup entry point, page path, and campaign attribution contained in the link. These details are used only to administer beta access and essential beta-related communication, not a general marketing list.
12. Security, changes, operator, and contact
QShot uses reasonable technical and organizational safeguards, including iOS app isolation, encrypted network connections, and access controls appropriate to the feature. No method of storage or transmission is completely secure.
We may update this policy when QShot's features or legal obligations change. Where required, material changes will be presented before they take effect. The mainland China edition is operated by Wuhan QShot Technology Co., Ltd. (武汉扣侠科技有限公司). Other editions are operated by the developer identified on their App Store product pages.
Privacy and support contact: support@qshot.one
China edition · Bundle ID one.qshot.ios.cn · China App Store ID 6797759675 · APP filing 鄂ICP备2026042633号-2A
Global edition · App Store ID 6793342486